Open 7 days a week from 8am-8pm
FAQs
Certification and insurance
Before hiring a carpet cleaner, ask these critical questions. Is your technician qualified? Ours brings 34 years of industry experience and professional certifications and award that set him apart. Wondering about potential damage? We working together with our partner company "Elite Carpet & Upholstery Cleaning Ltd" We're fully insured for your peace of mind. Many companies use untrained staff with basic equipment, but our award-winning technician understands every fiber type and cleaning challenge. From stubborn stains to delicate upholstery, his expertise ensures proper treatment without damaging your valuable items. Don't risk your carpets with amateurs - choose proven expertise backed by proper insurance. Your home deserves nothing less.
Cancelation Policy or Rescheduling.
Need to cancel your carpet cleaning? Listen up because this could save you £50! Our cancellation policy is simple: cancel at least 24 hours before your appointment and it's completely free. But here's where people get caught - same-day cancellations incur a £50 fee. Why? Because we've reserved that time specifically for you, turning away other customers. Need to reschedule instead? No problem! Just give us at least 24 hours notice and we'll happily find a new time that works. The earlier you let us know, the better options you'll have. Remember: 24 hours notice = free changes. Less than 24 hours = potential fees. Save yourself time and money by planning ahead!
'Do you offer free estimates?'
Need a carpet cleaning quote? Getting your free estimate couldn't be easier - we've designed it for your convenience. Call us directly for immediate quotes, especially for those urgent cleaning needs. Prefer texting? Send us your details via text, WhatsApp, or email with photos of your carpets for a more accurate estimate. Not in a rush? Simply fill out the form on our website - takes less than 2 minutes! No obligation, no hidden fees, just straightforward pricing based on your specific needs. Why wait? Reach out now and discover how affordable professional carpet cleaning can be. Your cleaner home is just one estimate away!
Commercial carpet and upholstery cleaning contracts:
Our specialized commercial-grade techniques remove stubborn stains and allergens that standard cleaning misses. We're expanding our elite client portfolio and seeking forward-thinking business managers who understand that spotless environments drive customer confidence. Join our prestigious clients who've already discovered the difference professional care makes. Limited partnership slots available.
Our regular works include: Nurseries, Schools, Elderly Homes, Residential Building communal areas, Churches, Hotels, Bars, Pubs, Restaurants, Party venues, Audi Showroom and offices, Range Rover, Citroen Showrooms and offices, Offices and Commercial Buildings
'How long will my carpets take to dry?'
Tired of soggy carpets that take DAYS to dry? Here's what our customers never expect: our professional cleaning leaves your carpets dry in just 6-8 hours! That's right - by dinner time, you'll be walking on slightly damp (not soaking!) carpets that smell amazing. Speaking of scents - we don't just clean, we transform your space with custom fragrances. Bubble gum for the kids' room? Cherry for your living area? You choose! Our customers love how their homes feel fresh without the frustrating wait. Quick-drying, custom-scented carpets that look brand new - it's why families keep coming back to us year after year.
Appointment scheduling
Booking your carpet cleaning shouldn't be complicated! Here's everything you need to know in under a minute. We've made scheduling super flexible - reach us by phone, text, WhatsApp, or email, whatever works for you. Need a price estimate? Get a free quote instantly through our website form, by phone, text, or email. The best part? We work EVERY day of the week with convenient time slots starting from 8am all the way to 6pm. First appointment arrives between 8-9am, then 10-11am, 12-1pm, 2:30-3:30pm, or 5-6pm. No more taking days off work or rearranging your schedule. Clean carpets on YOUR terms - that's our promise.
Service areas for Commercials and Homes
We working together with our partner company; Elite Carpet & Upholstery Cleaning Ltd
Essex: Basildon, Braintree, Epping Forest, Harlow, Maldon, Rochford, Tendring, Uttlesford, and the boroughs of Brentwood, Castle Point, Chelmsford, and Colchester, including every areas in Essex.
London: City of London,City of Westminster
Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Enfield, Hackney,
Cambridgeshire: Cambridge, Ely, Huntingdon, ,Peterborough, St.Neots, Wisbech and every areas of Cambridgeshire.
Stain removal & guarantee
We guarantee improvement, not miracles - because honesty about results is the foundation of our service.
At our carpet and upholstery cleaning service, we strive for excellence but acknowledge we're professionals, not magicians.
- some stubborn stains may improve rather than completely vanish.
When that red wine hits your white carpet, sometimes even professionals can't save the day. While our expert cleaning techniques tackle most stains, certain culprits like permanent markers, bleach damage, pet urine that's set for weeks, and some food dyes can leave permanent traces despite our best efforts.
We promise to significantly improve your carpet and upholstery's appearance, but we're cleaners, not magicians. If a stain proves stubborn, we'll always be transparent about what's possible. First we try on a small patch of the back of the sofa if that can be cleaned or not if we are unsure.
Before leaving your home, we'll always verify your satisfaction and immediately address any concerns.
If you are unhappy: within 48 hours after our visit, simply call us and we'll arrange an appointment and return to re-clean any areas you're unhappy with at no additional cost.
Your satisfaction is our priority, which is why we offer this transparent guarantee while maintaining realistic expectations about what professional cleaning can achieve.
Thank you!
'Are your cleaning solutions safe for pets and children?'
Did you know your carpet contains more bacteria than your toilet seat? Shocking but true! Our eco-friendly cleaning system eliminates these hidden threats without harsh chemicals that endanger your family. Parents ask us: 'Is it really safe for my crawling baby?' Absolutely! Our specialized hot water extraction and steam cleaning methods are 100% child and pet safe while still powerful enough to destroy allergens, bacteria, and stubborn stains. No toxic residue, no dangerous fumes - just naturally clean carpets and upholstery that dry faster and stay cleaner longer. Stop compromising between a truly clean home and your family's safety. Choose cleaning that protects what matters most.
'What factors affect cleaning costs?'
Ever wonder why carpet cleaning quotes vary so much? Let me break down the REAL factors that affect your cleaning costs. First, it's not just about room count - the size matters too. A small bedroom costs less than a massive living room. Staircases? They're priced separately because they require special equipment and more labor. For upholstery, your 2-seater sofa costs less than that L-shaped sectional you love. Location is huge too - city customers often pay more due to ULEZ charges, congestion fees, and parking costs we have to cover. Understanding these factors helps you get accurate quotes and avoid surprise fees. Next time you call for cleaning, you'll know exactly what affects your final price. When we give you a quote, we will say exactly how much you will pay when we finished with your job. We not charge extra!